Terms and Conditions

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Terms and Conditions

Privacy

As custodians of the WoodSolutions website, Forest and Wood Products Australia Ltd (ABN 75 127 114 185) is committed to respecting your privacy.

Unless otherwise advised, you acknowledge and consent to the use or disclosure of any personally identifiable information you provide to us, in circumstances that are:

- set out in this Privacy Policy; or

- clearly explained to you when the information is collected from you; or

- permitted under the Australian privacy law.

This Privacy Policy explains how we collect, store, and use personally identifiable information. This Privacy Policy will be continuously reviewed to keep pace with changing technologies, business practices and our clients’ needs. We reserve the right to modify this Privacy Policy and we ask that you read it in full.

Collection of personal information

We collect personally identifiable information when you knowingly provide it to us. This may occur, for example, when you visit our website and complete the User Registration form, enter a promotion or make an enquiry.

We only collect personally identifiable information and sensitive data when there is a legitimate business need to do so.

If you choose not to provide certain information, you may not be able to access some areas of our website and may be precluded from taking advantage of some of our services.

Use of your personal information

The personal information that we collect from you may be used for reasonable business purposes in that we may store and process information to fulfil your requests or to enable us to develop and customise services to better meet your needs and preferences. Your personal information may be used for statistical purposes (e.g., to monitor website usage statistics, including visitor tracking) and other customer support purposes.

In addition, if you complete the User Registration or subscribe to receive a newsletter, we may use your personal information to send you information about topics that we believe you may be interested in and for promotional and marketing purposes, including sending you information about products, special offers and promotions, unless you tell us otherwise.

For any of the above purposes, you consent to us contacting you by any means, including electronic messages and by telephone, for an indefinite period. You can unsubscribe or ask us to stop contacting you for any of these purposes at any time.

Use of your personal information

The personal information that we collect from you may be used for reasonable business purposes in that we may store and process information to fulfil your requests or to enable us to develop and customise services to better meet your needs and preferences. Your personal information may be used for statistical purposes (e.g., to monitor website usage statistics, including visitor tracking) and other customer support purposes.

In addition, if you complete the User Registration or subscribe to receive a newsletter, we may use your personal information to send you information about topics that we believe you may be interested in and for promotional and marketing purposes, including sending you information about products, special offers and promotions, unless you tell us otherwise.

For any of the above purposes, you consent to us contacting you by any means, including electronic messages and by telephone, for an indefinite period. You can unsubscribe or ask us to stop contacting you for any of these purposes at any time.

Disclosure to third parties

We will not sell, rent or lease your personal information to others. We only disclose personal information to selected third parties who carry out functions on our behalf, such as sending mail and e-mail, data entry, data analysis, developing and maintaining our website, providing marketing assistance, processing payments, and providing customer service. These third parties will only have access to personally identifiable information to the extent needed to perform their functions, but may not use it for other purposes.

Other than as described above, we will not share your information to any other third party for any other purpose without your consent, unless it is otherwise necessary, as contemplated by the Australian privacy law.

Security

We maintain appropriate safeguards to ensure the security, integrity and privacy of your personal information. Personal information is stored in encrypted databases, accessible only by authorised people. All personal information will be handled and stored in accordance with this Privacy Policy and our obligations under the Australian privacy law.

Access to review and correct your information

You can make a request to review, update or correct any personal information that we hold about you (subject to any exemptions under the Australian privacy law), by contacting us as set out below. We may require you to verify your identity before providing access.

Links to other websites

Our website may include links to other websites that are not within our control. When you visit other website, you should check the privacy policy of each website, as they may collect and use information in different ways.

Clickstream Data

When you visit our website, our server collects some anonymous information, known as click-stream data, including the type of browser and computer system or device you are using, the addresses of the websites you come from and move to after your visit, the date and time of your visit, and your server's IP address. We may collect this information for statistical purposes to find out how our website is used and navigated, including the number of hits, the frequency and duration of visits, and most popular session times. We may use this information to evaluate and improve our website performance.

Cookies

A "cookie" is a piece of information that our website server may send to your computer or device when you visit our website. The cookie is stored on your machine, but does not identify you or give us any information about your computer or device. Cookies help us to recognise you when you re-visit our website and to co-ordinate your access to different pages on the website. With most Internet browsers, you can erase cookies, block all cookies, or receive a warning before a cookie is stored. If you want to do this, check your browser's instructions or help screen.

Contact us

If you have any further questions or comments, or do not wish to receive any future communications from us, please contact us.

 

Disclaimer

Information and materials on this website, including data, pages, documents, online graphics, images and web pages are protected by copyright, unless specifically notified to the contrary.

Use of materials and information: you may download, store in cache, display, print and copy a single copy or part of a single copy of information or material from this site only for your personal, non-commercial use and only in an unaltered form.

Information or material from this site may be used for the purposes of private study, research, criticism or review, as permitted under the Copyright Act 1968 and may only be reproduced as permitted under the Copyright Act 1968. Any permitted reproduction made must acknowledge the source of any selected passage, extract, diagram or other information or material reproduced.

The content of this website is provided for information purposes only and while reasonable care is taken in its preparation, FWPA or associated parties do not guarantee or warrant accuracy, reliability, completeness or currency of the information on this site or its usefulness in achieving any purpose.

Information published on the WoodSolutions website is considered to be true and correct at the time of publication, however, changes in circumstances after the time of publication may affect the accuracy of this information. FWPA or associated parties give no assurances as to the accuracy of any information or advice contained on this website.

Users of this site are responsible for assessing the relevance and accuracy of its content. FWPA Ltd or associated parties will not be liable for any loss, damage, cost or expense incurred or arising by reason of any person using or relying on the information on this site.

References and links to other sites are provided on the basis that users are responsible for assessing accuracy, reliability, completeness or currency of information found and that FWPA or associated parties neither accepts any responsibility for the content of such sites nor endorses any organisation or company linked to or from this site.

TimberLife Educational Software V1.1.0 Terms and Conditions

Please read the Terms and Conditions of the TimberLife Educational Software V1.1.0 download below.

- WoodSolutions provides access to ‘TimberLife' (educational software) (the "Software") subject to acceptance of the following terms and conditions.

- The Software is made available free of charge for use by the individual only and may not be copied or otherwise distributed or made available to third parties.

- The Software may not be sold or used for any commercial purposes without the specific written permission of WoodSolutions.

- As with any software package, there is a real risk of data damage or loss if the Software is used improperly and all users are directed to ensure that all other system configurations and data has been successfully backed up before installation or subsequent use of the Software.

- By using the Software you expressly assume all risk of loss associated with any data loss or other damage alleged to have been caused by the Software.

- The Software is made available specifically for educational purposes of appropriately trained timber and building industry professionals to provide indicative values for timber service life performance. All values obtained should not be used for any design application.

- The source code and procedures contained within the Software remains the intellectual property of CSIRO and may not be incorporated either in part or in full, into any other software system, decompiled or reverse engineered in any way.

- The information contained within the Software has been developed for the specific purpose of inclusion into the Software and no liability or warranty is provided for any use or application beyond the Software.

- No additional support or documentation is available for the Software beyond the information contained within the Software package.

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